Our mission is to help service businesses win by unlocking the full potential of their most important asset: their employees.
About us
Finally, employee engagement software that works
Applause is a SaaS start-up founded by experienced entrepreneurs and backed by the best VCs in Silicon Slopes. We’re focused on helping companies supercharge their team’s performance so they can win more lifelong customers. We believe that through automated, real-time incentives, companies can motivate their employees to…
Grow the business by increasing google reviews and new sales
Retain more customers by improving NPS and customer service
Become more engaged in company success and stick around longer
Our values
Our values
Our values
Customer centric
Taking care of people is central to our mission. In order to do that best, our customers must always be our top priority. We serve them by creating world-class software, backed up by amazing customer service. As we focus our effort, resources, and technology on their needs, we know the rest will follow.
Bridge Builders
Celebrate the victories
Action > words
Fast > slow
Simple > complex
Customer centric
Taking care of people is central to our mission. In order to do that best, our customers must always be our top priority. We serve them by creating world-class software, backed up by amazing customer service. As we focus our effort, resources, and technology on their needs, we know the rest will follow.
Bridge Builders
Celebrate the victories
Action > words
Fast > slow
Simple > complex
Customer centric
Taking care of people is central to our mission. In order to do that best, our customers must always be our top priority. We serve them by creating world-class software, backed up by amazing customer service. As we focus our effort, resources, and technology on their needs, we know the rest will follow.
Bridge Builders
Celebrate the victories
Action > words
Fast > slow
Simple > complex
Our team
All
Founders
Product
Engineering
Sales
Client Success
Taylor Olson
CEO
Joel Ragar
VP of Product
Scotty Rogers
Lead Engineer
Chris Anderson
VP of Sales
Tayla Martin
Finance & Strategy
Ben Eliason
Engineer Manager
Roy Babbel
Senior Engineer
Peter Pham
QA Engineer
Andy Williamson
Director of Sales
Derek Beutler
Director of Customer Success
Riley Sanderson
Customer Success Manager
Bear Duplisea
Senior Account Executive
Adam Tolman
Content Designer
Sean Qureshi
Product Designer
Our team
All
Founders
Product
Engineering
Sales
Client Success
Taylor Olson
CEO
Joel Ragar
VP of Product
Scotty Rogers
Lead Engineer
Chris Anderson
VP of Sales
Tayla Martin
Finance & Strategy
Ben Eliason
Engineer Manager
Roy Babbel
Senior Engineer
Peter Pham
QA Engineer
Andy Williamson
Director of Sales
Derek Beutler
Director of Customer Success
Riley Sanderson
Customer Success Manager
Bear Duplisea
Senior Account Executive
Adam Tolman
Content Designer
Sean Qureshi
Product Designer
Our team
All
Founders
Product
Engineering
Sales
Client Success
Taylor Olson
CEO
Joel Ragar
VP of Product
Scotty Rogers
Lead Engineer
Chris Anderson
VP of Sales
Tayla Martin
Finance & Strategy
Ben Eliason
Engineer Manager
Roy Babbel
Senior Engineer
Peter Pham
QA Engineer
Andy Williamson
Director of Sales
Derek Beutler
Director of Customer Success
Riley Sanderson
Customer Success Manager
Bear Duplisea
Senior Account Executive
Adam Tolman
Content Designer
Sean Qureshi
Product Designer
Investors
Our advisors
Alex Bean
Founder
David Wright
Founder
Karl Sun
Founder
Investors
Our advisors
Alex Bean
Founder
David Wright
Founder
Karl Sun
Founder
Our customers always come first
Our customers always come first
Our customers always come first
“We went from 3 reviews to over 100 in just a month of using Applause at one of our smaller branches.”
Skye LaJaunie
LaJaunie's Pest Control
“Love this app!! Our customers are praising our employees more frequently than we can. Our NPS rating has gone way up!”
Nathan Newlands
Spring Touch Lawn
“Tracking google reviews and matching them to our guys was such a chore. The Auto-match and bonus feature saves me hours every week.”
Ryan Lym
Insight Pest Control
“Our employees no longer have to wait until payroll to get their bonuses and tips. Some make $200+ a month extra.”
Ryan Buchanan
The Perfect Clean
“My team is more driven than ever to provide quality service and customer care. Our customer retention is solid and our employee retention is night and day.”
Cade Wilkson
Moxie Pest Control
“We went from 3 reviews to over 100 in just a month of using Applause at one of our smaller branches.”
Skye LaJaunie
LaJaunie's Pest Control
“Love this app!! Our customers are praising our employees more frequently than we can. Our NPS rating has gone way up!”
Nathan Newlands
Spring Touch Lawn
“Tracking google reviews and matching them to our guys was such a chore. The Auto-match and bonus feature saves me hours every week.”
Ryan Lym
Insight Pest Control
“Our employees no longer have to wait until payroll to get their bonuses and tips. Some make $200+ a month extra.”
Ryan Buchanan
The Perfect Clean
“My team is more driven than ever to provide quality service and customer care. Our customer retention is solid and our employee retention is night and day.”
Cade Wilkson
Moxie Pest Control
“We went from 3 reviews to over 100 in just a month of using Applause at one of our smaller branches.”
Skye LaJaunie
LaJaunie's Pest Control
“Love this app!! Our customers are praising our employees more frequently than we can. Our NPS rating has gone way up!”
Nathan Newlands
Spring Touch Lawn
“Tracking google reviews and matching them to our guys was such a chore. The Auto-match and bonus feature saves me hours every week.”
Ryan Lym
Insight Pest Control
“Our employees no longer have to wait until payroll to get their bonuses and tips. Some make $200+ a month extra.”
Ryan Buchanan
The Perfect Clean
“My team is more driven than ever to provide quality service and customer care. Our customer retention is solid and our employee retention is night and day.”
Cade Wilkson
Moxie Pest Control
3,500+ service professionals are giving Applause a standing ovation
3,500+ service professionals are giving Applause a standing ovation
3,500+ service professionals are giving Applause a standing ovation
@2023 Applause HQ
@2023 Applause HQ
@2023 Applause HQ