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Applause is the performance incentive software that helps you deliver better service, and turn it into automatic growth for your business.
Book a Demo
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Make performance visible and rewarding. Keep teams focused, aligned, and driven with goal-based scorecards, without the need for manual tracking.
• Coach in real-time with insights into performance trends.
• Focus your team on what drives impact with CRM metrics.
• Reward great performance automatically with instant bonuses.
Drive performance and reward great service in real time. Tie bonuses to company goals and key behaviors, while letting technicians earn digital tips from satisfied customers, all visible and accessible instantly.
• Turn great service into real rewards with instant tips and bonuses.
• Incentivize what drives your business by tying rewards to KPIs.
• Save time with automated payouts and easy tracking.
Effortlessly collect reviews and improve your online reputation. Incentivize employees to get more reviews through automated bonuses.
• Get more 5-star reviews by automating requests after each service.
• Boost your online reputation instantly with AI generated responses.
• Stand out from the competition with real reviews for every location.
Increase customer retention by measuring, analyzing, and improving Net Promoter Scores. Rank your team's individual scores and reward high performers.
• Capture feedback instantly after every service.
• Reduce churn and reservices by addressing at-risk customers.
• Turn feedback into action with real time updates.
Transform positive customer experiences into real growth. With referrals, upsells, and leads, you can capture more revenue, reward your team for great service, and build stronger customer loyalty.
• Increase revenue on every job with smart automation asks.
• See what works with all campaign performance in one place.
• Grow your pipeline with high-quality leads from satisfied customers.
Supercharge technician motivation by distributing tips and bonuses in real-time. When great service is rewarded immediately, technician performance elevates to a new level. In the app, your team can:
• Access and transfer earnings instantly from bonuses and tips.
• Stay motivated on the job with real time recognition and updates.
• See performance in real-time right in the app.
Applause connects with the CRMs, driving software, review platforms, and phone systems you already use. No IT team required.
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We provide dozens of CRM integrations that connect directly with your Applause account
Applause customers see 7× more reviews and 25% lower turnover. Let’s turn your service excellence into measurable growth.
Schedule a Demo
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Watch"We've gone from 3,000 to 13,000 reviews in 18 months."
Watch"Getting reviews and recognition when I work hard is very important to me."
Watch"They're getting feedback throughout the week, which helps them be more motivated."
Watch"They get a Google review, Applause automatically bonuses them. Another thing off my plate."
Watch"We've seen a major increase in our responses and feedback from customers, and it's all because of Applause."
Watch"As we started a new Google My Business page, we got over 100 reviews in two months."
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Watch"This is the one investment that I feel has really been a game changer."
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Watch"We had more reviews combined, in one month, than the past ten years."
