Pete’s loaded over 150 documents into Applause's Knowledge Base. Technicians can ask questions directly in the Applause app and get answers from Pete’s documentation instead of searching through files or calling a manager.
With Applause, technicians can submit leads directly from the field and earn an instant bonus for taking action. Pestcom also uses Applause Competitions to motivate technicians to consistently identify and submit new revenue opportunities.
Pete’s loaded over 150 documents into Applause's Knowledge Base. Technicians can ask questions directly in the Applause app and get answers from Pete’s documentation instead of searching through files or calling a manager.
Crosstown moved its referral program into Applause, creating a simpler experience from referral to reward.
TruGreen South built Applause Scorecards around six core priorities: sales, customer satisfaction, production efficiency, retention, safety, and culture. Technicians can now see and be rewarded for the metrics that matter most, including NPS, Google reviews, production efficiency, and driving scores.
A1 implemented Applause to keep Google reviews and membership sales front and center for every technician. The team launched recurring monthly competitions tied to these key business goals, giving technicians clear targets, real-time visibility into their performance, and meaningful rewards for hitting them.
How a new ownership team used friendly competition to drive engagement and accountability, resulting in a 28% jump in five-star reviews.
Applause helps Fast Action centralize performance data and drive technician accountability across branches.
With Applause, Good Nature Organic Lawn Care transformed customer feedback into a scalable growth channel, generating 808 new reviews, nearly 5x more reviews than their entire prior history, and maintaining an 87 NPS.
With Applause, Air Conditioning Specialist Inc. eliminated hours of manual work, automated technician bonusing, and generated 350+ new Google reviews in a single month, all without adding headcount or administrative burden.
Applause helps Anthem automate reporting and bring visibility to performance.
CK Pools eliminated manual reporting, boosted reviews, and gained real-time visibility into technician performance with Applause.
Strengthening CSR Consistency, Increasing 5-star Reviews, and Driving 30% More Organic Leads
After trying other solutions, Hydra returns to Applause for superior reliability, reporting, and support they couldn’t find anywhere else.
Yard Dawgs partnered with Applause to fully automate the review collection process, making it seamless for customers and helping to motivate their technicians by creating the ability to receive instant bonuses for high ratings.
See how Main Line Brands used Applause to earn 8,000+ new reviews, maintain a 95 NPS, and boost performance visibility across 500+ territories.
Alaskan Air Conditioning & Heating replaced manual review tracking with automated requests, instant technician bonuses, and simplified payroll.
By automating reviews, NPS, tipping, and bonuses, Advantage Pest Management turned customer feedback into a powerful driver of growth.
Turf Masters uses real-time NPS Scores from Applause to drive smarter service.
Orkin Gainesville grew 140+ new 5-star Google reviews with Applause. By offering a $5 employee bonus for each review, the branch boosted customer engagement, motivated technicians, and improved their online reputation. With 149 reviews, an average 4.98-star rating, and a 94 NPS score, Orkin Gainesville now stands out in a competitive market.
Royal Plumbing, Heating & Air recently expanded into a new market, opening a second location and earning 155 new Google reviews in under two months, showcasing their exceptional service and the impact of Applause’s automated processes to boost reviews and recognize technicians.
Joe Kucik used Applause to turn everyday service into thousands of verified Google reviews, boosting credibility, customer trust, and online visibility.
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