Empower Your Team and Expand Your Residential Plumbing Business.

Applause gives plumbing teams real-time visibility into performance, rewards technicians instantly for hitting targets, and provides the recognition that keeps top employees motivated. By combining accountability, incentives, and insights, plumbing businesses can reduce turnover, improve service quality, and grow revenue.

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Service technician documenting inspection details during a plumbing maintenance visit.

Trusted by thousands of service professionals

Be the plumbing business everyone's talking about.

SCORECARDS

Visibility that drives performance

Track key KPIs in real-time. Align your technicians on what matters most, track progress over time, and automatically recognize top performers — keeping your skilled tradesmen engaged and motivated.

NET PROMOTER SCORE

Understand customers, improve service

Capture customer feedback immediately after each job with NPS surveys. Enable your teams to respond quickly to concerns, address issues before they escalate, and leverage feedback for continued training.

PERFORMANCE INCENTIVES

Reward great work instantly

Applause links performance to real-time bonuses, ensuring technicians feel valued for their craft. Boost morale, encourage consistency, and reduce turnover while building a high-performing team.

REVIEWS

Build your brand with every service

Applause ensures your best work is recognized online. Automated requests for reviews plus AI-generated, on-brand responses engage customers instantly, strengthen your reputation, and support repeat business.

How it Works

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Connect Your Systems

Pull data from your CRM, dispatch, and review sources into Applause for a single, real-time view of performance and customer feedback.

Set Goals That Move Your Business

Replace whiteboards and spreadsheets with dynamic performance scorecards that show each tech exactly where they stand.

Reward Outstanding Performance

Trigger performance incentives instantly when a technician hits the metrics that move your business, reinforcing great work when it matters most.

Engage Customers at the Right Moment

Automate perfectly-timed requests for reviews, referrals, upsells, or tips, right when your customers are most satisfied. Every message is linked back to the individual tech or team who delivered the experience, making it personal and impactful.

Turn Exceptional Service into Real Growth

Exceptional service doesn’t just earn loyalty, it drives growth. With engaged techs, satisfied customers, and intelligent outreach, get more five-star reviews, boost new and repeat business, and earn higher customer lifetime value - all on autopilot. 

Ready to turn performance into growth?

See how Applause motivates employees, improves service, and drives business growth. Book your demo today.

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Hear What Others
Are Saying About Applause

"Applause completely solved the challenge of tracking and incentivizing employees for reviews. The process is seamless and hands-free. What used to feel like a full-time job for someone in the office is now handled effortlessly and accurately. It’s made a world of difference."

Scott Nielsen
Royal Plumbing, Heating & Air Conditioning