Turn great customer experiences into growth opportunities. Referrals, Upsells, and Leads all work together to help you capture more revenue, reward employees, and strengthen customer loyalty, all automatically.
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Applause intelligently solicits referrals from your happiest customers, your true champions, at exactly the right time, using advanced logic that's fully configurable by you. Plus, the system makes it easy for them to share.
Create and manage referral campaigns that fit every channel and season, from email to social to special promotions. Segment where and how you ask for referrals, then track performance with conversion rates, click-throughs, and detailed insights. Identify what’s working, pivot your strategy, and grow smarter.
Engage happy customers at the perfect moment, the point of satisfaction. Promote additional services with automated upsell offerings, helping customers discover additional services that fit their needs while boosting conversion and revenue.
Your happiest customers are your best source of growth. Applause helps you capture pre-qualified leads from satisfied clients, generating new business while naturally improving your online reputation.
From automated upsell commissions to lead bonuses, employees are recognized instantly for their efforts. That means higher morale, better performance, and no extra admin work for managers.
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Watch"We've gone from 3,000 to 13,000 reviews in 18 months."
Watch"Getting reviews and recognition when I work hard is very important to me."
Watch"They're getting feedback throughout the week, which helps them be more motivated."
Watch"They get a Google review, Applause automatically bonuses them. Another thing off my plate."
Watch"We've seen a major increase in our responses and feedback from customers, and it's all because of Applause."
Watch"As we started a new Google My Business page, we got over 100 reviews in two months."
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Watch"This is the one investment that I feel has really been a game changer."
Watch"We had more reviews combined, in one month, than the past ten years."
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