Sep 25, 2026
Turn your techs into top performers with these 3 HVAC lead generation tactics that grow revenue and decrease your cost per lead.
Sep 16, 2026
Learn how to turn field service metrics into daily technician actions that boost performance and retention.
Sep 9, 2026
There’s 3 levers driving home service growth: 5-star reviews, customer retention, and referral programs. Here’s how technicians can influence them.
.png)
Get an inside look at strategies today’s successful field service businesses are using to keep their best employees happy and boost retention through effective coaching, timely feedback, cash incentives, and recognition that actually means something.
Get an exclusive look at what’s new at Applause in Q3, including powerful new tools to help your team win every job, work more efficiently, and deliver better customer experiences.
Your fleet is bleeding money on fuel, accidents, insurance, and fraud. This data-driven guide from Applause, Coast, Linxup, Truce, and Rancho Mesa breaks down exactly where the waste is and how services companies are saving $100K to $1M+ per year with the right stack of tools and strategies.
The 2026 State of Home Services Benchmark Report analyzes more than 18,000 real performance data points across 3,000 home services companies to show what great technician performance actually looks like today across productivity, quality, reviews, compensation, and motivation.
The new growth model in home services is service-led growth (SLG), a framework designed to help businesses grow quickly and cost-efficiently by getting the most out of their technicians.
Crosstown moved its referral program into Applause, creating a simpler experience from referral to reward.
TruGreen South built Applause Scorecards around six core priorities: sales, customer satisfaction, production efficiency, retention, safety, and culture. Technicians can now see and be rewarded for the metrics that matter most, including NPS, Google reviews, production efficiency, and driving scores.
A1 implemented Applause to keep Google reviews and membership sales front and center for every technician. The team launched recurring monthly competitions tied to these key business goals, giving technicians clear targets, real-time visibility into their performance, and meaningful rewards for hitting them.
.svg)
.png)
.png)
.png)