Service Nation + Applause

Applause x Service Nation: Elevating Contractor Performance

As a proud Service Nation partner, Applause helps contractors turn everyday operations into measurable growth.

Applause is the performance incentive platform built for contractors in HVAC, plumbing, electrical, and other field service industries.More than 30,000 technicians use Applause daily to stay aligned, motivated, and connected to what matters most on every job.

We help teams boost technician performance by providing real-time KPIs in a mobile-friendly app, giving techs the insight and motivation to deliver 5-star service on every job. Managers can further drive results with automated bonuses, technician-facing scorecards, and competitions.

With Applause, our customers have achieved measurable outcomes, including:

- 40% reduction in callback rates
- 20% reduction in technician turnover
- 100% increase in safe driving scores
- 3x growth in Google reviews

Fill out the form and learn how Applause can help you deliver better service, and turn it into automatic growth for your business.

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Scorecards: Motivate with real-time results

Scorecards provide real-time visibility into goals and progress, creating clarity and accountability that drives daily improvement, all within the Applause app.

Ditch manually updated whiteboards and give your team real-time scorecards that track KPIs like Google reviews, membership sales, safe driving score, and more.

Reviews: Stand out from the competition

Even if your HVAC team already earns strong reviews, Applause ensures your best work is recognized online. Automated follow-ups and AI-powered responses engage customers instantly, strengthening your reputation, attracting new business, and turning excellent service into measurable growth.

Referrals, Upsells, & Leads: Engage happy customers, drive more revenue

Turn great customer experiences into growth opportunities. Referrals, Upsells, and Leads all work together to help you capture more revenue, reward employees, and strengthen customer loyalty, all automatically.

Dashboard interface showing a “Send bonus” screen with recipient selection, bonus amount input, and a side notification pop-up that says “Congrats! You earned a $25 bonus.

Performance Incentives: Reward great work

Applause links performance to instant bonuses, encouraging technicians to take pride in their work. Focus on craftsmanship, consistency, and service excellence while building a motivated, high-performing team.

Competitions: Engage your team with challenges that drive performance

Turn everyday work into exciting contests that drive real business results. Build challenges around the KPIs that matter most, view real-time standings in the app, and reward winners instantly, without the hassle of whiteboards, emails, or spreadsheets.

Applause

Turn great service into automatic business growth