Applause & Pool Brain

Elevating Pool Service Performance

Applause is the performance incentive platform built for field service teams. Over 30,000 technicians use it daily to stay aligned, motivated, and focused on delivering great service.

Through a seamless integration with Pool Brain, Applause helps pool service companies automate manual tasks like review requests, bonus payouts, and collecting performance data.

Pool service companies can boost technician performance by providing real-time KPIs in a mobile-friendly app, giving techs the insight and motivation to deliver 5-star service on every job. Managers can further drive results with automated bonuses, technician-facing scorecards, and competitions.

With Applause, our customers have achieved measurable outcomes, including:

- 3x growth in Google reviews
- 100% increase in safe driving scores
- 40% reduction in callback rates
- 20% reduction in technician turnover

Fill out the form and learn how Applause can help you deliver better service, and turn it into automatic growth for your business.

"I like the automation of the review request between Applause and Pool Brain; it’s simple and highly effective. Since using it, we’ve doubled our google reviews in only a few months."

Mitch Gumpl
‍ASP of Austin/Williamson County

Motivate with real-time results

Scorecards provide real-time visibility into goals and progress, creating clarity and accountability that drives daily improvement, all within the Applause app.

Stand out from the competition

Separate from the pack with 1,000’s of 5-star reviews for each of your service locations. Take your online reputation to the next level by combining automation, easy-to-use software, and motivated employees.

Track & boost customer satisfaction

Make it easy for customers to provide NPS feedback. Automate survey invites after every service by integrating with your CRM, and watch your customer health metrics soar.

Dashboard interface showing a “Send bonus” screen with recipient selection, bonus amount input, and a side notification pop-up that says “Congrats! You earned a $25 bonus.

Incentives that are tied to company goals

Use incentives to highlight what matters most to your company. Reward employees for hitting key targets — from upsells and new sales to attendance and safe driving — and keep your team motivated and engaged.

Applause

Turn great service into automatic business growth