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The 2026 State of Home Services Benchmark Report

A national benchmark report for home services operators

In home services, every route, visit, and interaction with a homeowner has an impact on the bottom line. 

Yet most operators are still flying blind.

They know their revenue. They know their headcount. But they don’t know how their technicians actually compare to high-performing teams nationwide. They don’t know whether a 10-job day is good or average. Whether a 7% reservice rate is acceptable or a red flag. Or how much windshield time is draining capacity.

The 2026 State of Home Services Benchmark Report analyzes more than 18,000 real performance data points across 3,000 home services companies, plus survey responses from 555 in-field technicians, to show what great technician performance actually looks like today across productivity, quality, reviews, compensation, and motivation.

If you’re trying to grow while protecting margins in a tight labor market and turn service quality into a competitive advantage, this report gives you the reference point to know what to expect from your team. 

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Up-to-date benchmarks
Technician feedback
Comparative data
Best practices

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What you'll learn

As operating expenses and customer expectations continue to rise, it's more important than ever to get the most out of every technician on your team. Find out:

What top-performing technicians look like in 2026 by the numbers
Real benchmarks for jobs per day, time on site, windshield time, reviews, customer satisfaction, and more.
How leading companies ruthlessly eliminate inefficiencies to optimize capacity and margins

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