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Presenters
Tyler Young
Vice President of Customer Success
Octane Insights
Evan Unick
Vice President of Customer Success
Octane Insights
Peak season is hectic for pest control businesses. Packed schedules, overwhelmed techs, and repeat service visits can put a strain on your operations and your bottom line. But what if there was a way to navigate the chaos with simple, effective strategies?
Hear from Tyler Young, VP of Customer Success at Applause, and Evan Unick, Founder of Octane Insights (former VP of Customer Solutions at Aptive Environmental), to discover how small, tactical changes can make a big impact. Learn how to reduce reservice rates, boost technician morale, and maintain high customer satisfaction, even when demand is at its peak.
This is an on-demand webinar.
Peak season is hectic for pest control businesses. Packed schedules, overwhelmed techs, and repeat service visits can put a strain on your operations and your bottom line. But what if there was a way to navigate the chaos with simple, effective strategies?
Hear from Tyler Young, VP of Customer Success at Applause, and Evan Unick, Founder of Octane Insights (former VP of Customer Solutions at Aptive Environmental), to discover how small, tactical changes can make a big impact. Learn how to reduce reservice rates, boost technician morale, and maintain high customer satisfaction, even when demand is at its peak.
This is an on-demand webinar.
Tyler Young
Evan Unick
Reduce costly repeat visits during peak season – Discover practical, easy-to-implement strategies that decrease reservice rates, boosting team morale and keeping customers satisfied.
Improve team performance without micromanaging – Learn how to create visibility into your team’s work, helping managers and CSRs identify issues early and make data-driven adjustments.
Keep your team motivated, even when schedules are packed – Explore simple, proven methods to keep techs engaged and focused, fostering a positive work environment despite peak season chaos.
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