Retention
Technician scorecards
Employee engagement
Performance Incentives
Lawn Care
Pest Control
HVAC
Plumbing
Presenters
Chris Anderson
Co-founder and VP of Sales
Applause
Applause surveyed nearly 1,000 field services technicians in 2025 to uncover how owners manage their teams, what separates good techs from great ones, and the most common blind spots across businesses.
The findings are eye-opening: most technicians know their performance drives company growth, but few have the visibility or feedback they need to perform at their best.
In this on-demand webinar hosted by Lawn and Landscape, Applause co-founder and VP of Sales Chris Anderson walks through the results of our research and what the data means for lawn care companies in 2025. Plus, he outlines data-backed strategies for consistently getting the most out of your technicians.
Applause surveyed nearly 1,000 field services technicians in 2025 to uncover how owners manage their teams, what separates good techs from great ones, and the most common blind spots across businesses.
The findings are eye-opening: most technicians know their performance drives company growth, but few have the visibility or feedback they need to perform at their best.
In this on-demand webinar hosted by Lawn and Landscape, Applause co-founder and VP of Sales Chris Anderson walks through the results of our research and what the data means for lawn care companies in 2025. Plus, he outlines data-backed strategies for consistently getting the most out of your technicians.
Chris Anderson
How owners measure and manage technician performance in 2025.
See what nearly 1,000 field techs told us about how often they’re coached, how their performance is tracked, and where they feel most (and least) supported.
What our data reveals about how top technicians are measured and managed compared to lower-performing peers.
How to turn technician performance into sustainable business growth
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