Ask questions. Get answers. Take action instantly.
AI Insights gives you instant access to NPS, reviews, performance, and more with no reports or spreadsheets required.
Stop digging through dashboards or waiting on reports. AI Insights puts your data at your fingertips. Ask a question and get a clear, data-backed answer instantly. No training, no setup, no spreadsheets, just fast, accurate insights across NPS, reviews, performance, and bonuses.
Data is only valuable if you can act on it.
AI Insights goes beyond surfacing information, it helps you make decisions and take the next step, from identifying top performers to recommending actions like sending bonuses and explaining what changed and why.
No more digging through raw data or endless comments. AI Insights turns complex data into clear, meaningful summaries so you can quickly understand what’s happening, surfacing trends, summarizing feedback by team or location, and turning qualitative data into actionable insight.
Stay on top of every review without the manual work. Applause brings all your customer reviews into one place, automatically matches them to the right technician or job, and generates on-brand replies instantly. With AI Auto Responder, you can respond to every review, boosting your reputation while maintaining a consistent voice.
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Watch"We've gone from 3,000 to 13,000 reviews in 18 months."
Watch"Getting reviews and recognition when I work hard is very important to me."
Watch"They're getting feedback throughout the week, which helps them be more motivated."
Watch"They get a Google review, Applause automatically bonuses them. Another thing off my plate."
Watch"We've seen a major increase in our responses and feedback from customers, and it's all because of Applause."
Watch"As we started a new Google My Business page, we got over 100 reviews in two months."
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Watch"This is the one investment that I feel has really been a game changer."
Watch"We had more reviews combined, in one month, than the past ten years."
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