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Oct 1, 2025
Why Service-Led Growth (SLG) is the only viable growth model for home services
Applause CEO Taylor Olson outlines a new growth model for home services companies looking to increase profits quickly: service-led growth (SLG).
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Turn your techs into top performers with these 3 HVAC lead generation tactics that grow revenue and decrease your cost per lead.
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Oct 1, 2025
Applause CEO Taylor Olson outlines a new growth model for home services companies looking to increase profits quickly: service-led growth (SLG).
Aug 21, 2025
Explore the best employee engagement platforms for home services in 2025. Compare Applause, WorkWave, Housecall Pro, ServiceTitan, and PerformYard.
Aug 20, 2025
Micromanaging field service techs kills morale and growth. Learn how Scorecards create clarity, autonomy, and real performance improvements.
Aug 19, 2025
Learn what makes rewards motivating and fair for field teams. Use basic psychology to design incentives that improve performance and retention.
Aug 14, 2025
Discover the 5 key technician performance metrics every home service business must track—NPS, time on-site, reservice rate, driving score, and reviews.
Aug 13, 2025
Learn how the Scorecard model aligns technician metrics to what customers value. Build better teams with data-driven performance tracking.
Aug 12, 2025
Post-service follow-up drives reviews, referrals, and repeat bookings. Learn a simple framework to automate follow-up for your service business.
Jul 15, 2025
Discover why field service teams need scorecards to track, motivate, and reward technicians. Learn how to build one that drives real results.
Jul 7, 2025
Understand tax-free tipping options, pros and cons, and policy guidance for field teams. Practical tips for home services businesses.
Jun 5, 2025
Peak season can overwhelm home service businesses. Discover 9 proven strategies to manage customer expectations and maintain satisfaction.
May 8, 2025
Practical tips for home service companies to keep technicians motivated and avoid burnout during peak season. Actions owners and ops can apply this week.
Apr 10, 2025
Learn why diversifying reviews beyond Google matters. Discover how Facebook reviews help home services build trust and reach new customers.