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Presenters
Caleb Wilcox
Senior Product Manager
Applause
Christian Arntsen
Senior Product Manager
Applause
Joel Ragar
Co-founder & VP of Product
Applause
Every team has different priorities, but the right Scorecard helps technicians focus on what matters most.
Join this interactive workshop where you'll vote on your biggest business priorities, then watch us build a Scorecard live based on the results. Along the way, we'll share best practices, explore when to use competitions, and demonstrate how AI Insights can help you turn performance data into action.
You'll leave with practical strategies you can implement right away.
What You'll Learn
Who Should Attend
Service managers, operations leaders, and administrators looking to get more value from Applause Scorecards and motivate stronger team performance.
Every team has different priorities, but the right Scorecard helps technicians focus on what matters most.
Join this interactive workshop where you'll vote on your biggest business priorities, then watch us build a Scorecard live based on the results. Along the way, we'll share best practices, explore when to use competitions, and demonstrate how AI Insights can help you turn performance data into action.
You'll leave with practical strategies you can implement right away.
What You'll Learn
Who Should Attend
Service managers, operations leaders, and administrators looking to get more value from Applause Scorecards and motivate stronger team performance.
Caleb Wilcox
Christian Arntsen
Joel Ragar
Learn about Scorecard best practices that drive technician engagement and accountability
Receive guidance on how to choose metrics that align with your business goals and how many metrics you actually need to move the needle
Dive into the benefits of when to use Scorecards versus competitions to drive specific behaviors
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